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Informational page about library webinars.

Frequently Asked Questions

Do you have to attend a live session in order to learn about the topic?

No- webinars are recorded each semester, and all registered attendees receive a recording from the session.

Does the presenter send out the presentation slides?

Presentation slides are typically not distributed before or after the session, but most of our sessions have accompanying tutorials available on the library website. Use the top-most search box on the library site to search for the topic of the session or consult the "Related LibGuide" for each event on our events calendar.

Who do I contact if I can't get into the session?

It's best to email the general library inbox - - if you're having trouble entering a session. As the session begins, the presenter may not have access to email or the ability to help you troubleshoot entering the event.

What kind of equipment do I need for the session?

Computer and speakers are needed for the session, even though some meetings may also provide you with a dial-in number. You do not need a microphone or webcam. 

Collaborate works best in Firefox or Chrome browsers. 

Does it cost anything to attend a webinar?

Webinars are free for TU students, faculty, and staff. 

How do I participate in a live webinar?

Microphones in a live webinar are muted by the presenter to avoid audio interference during the session. Once the session concludes, your microphone can be activated by asking the presenter to adjust the setting if you prefer to verbally ask your question rather than type it into the chatbox. The chatbox is available throughout the session.

How long should it take to receive a webinar recording?

Recordings are sent automatically the day after the session. They can sometimes divert into your spam folder. If you do not have a recording within 24 hours after the session, contact the library.

How do I cancel my webinar registration?

You can cancel your registration by using the cancelation link in your registration confirmation email.

How can I get information about future webinars?

Our events calendar is always available from the library's website and shows events up to 2 months in advance. To see updates, you can follow @PfeifferLibrary on Twitter, subscribe to our blog, or bookmark our calendar.

I have a recommendation for a session. How can I send that to the library?

We would love to know the things you'd like to learn more about! Just drop us an email: 

I have an accessibility issue. What do I do?

If you need special features with your session, such as closed captioning, please email us prior to the session at so we can set up closed captioning with your recording. Closed captioning is not currently an option in a live session.